Self-Service
Self service
Log in or register at online.metlife.com to manage your account. With MetOnline servicing, you can:
- Enroll in MetLife’s eDelivery®
- Change your address and/or phone number:watch video
- Update your policy information
- Review your coverage and premium
Documents
Partial Withdrawal Form
HinyPolicy Surrender
HinyDisability waiver of premiums
HinyChange of Beneficiary (Short Form)
HinyChange of Beneficiary (Long Form)
HinyChange of Owner
HinyChange of Name
HinyDividend withdrawal
HinyElectronic Payment Account Agreement
HinyRequest Loan
HinyPartial Withdrawal Form
HinyPolicy Surrender
HinyDisability waiver of premiums
HinyChange of Beneficiary (Short Form)
HinyChange of Beneficiary (Long Form)
HinyChange of Owner
HinyChange of Name
HinyDividend withdrawal
HinyElectronic Payment Account Agreement
HinyRequest Loan
HinyPartial Withdrawal Form
HinyPolicy Surrender
HinyDisability waiver of premiums
HinyUsed to change or add a beneficiary that is a Trust or Corporation.
For tips on how to complete this form click here.
Used to change or add a beneficiary that is a Trust or Corporation.
For tips on how to complete this form click here.
Used only for a transfer of ownership. Revokes any previous owner/beneficiary designations. The new owner(s) will be primary beneficiaries unless a different designation is made by the new owner.
For tips on how to complete this form click here.
Notification of Name Change - to change the name of an individual or entity on the policy.
This form is used to request a withdrawal of dividend or riders from a traditional life insurance policy.
Pay your premiums and make other transactions with our convenient Electronic Payment (EP) Account Agreement. Use this form to authorize electronic fund transfers from your checking, savings or share draft account to pay premiums due on your personal life insurance policies. The form contains detailed instructions on how to use this convenient service.
This form is used to request a loan on your life insurance policy.
This form is used to request a partial withdrawal from a universal life policy.
This form is used to request a full cash surrender on your life insurance policy.
Form to be filled out by policyowner/insured, and their doctor(s) to apply for waiver of premium payments on policies with the disability waiver of premium option.
For all other forms, please contact a customer service representative at 800-638-5000.
Life Insurance Claims
Beneficiaries
Beneficiaries of an individual life insurance policy (not purchased through an employer) can visit metlife.com/lifeinsuranceclaims to:
- Learn about the claims process and what you’ll need to submit your claim
- Get answers to frequently asked questions
- Search for a life insurance policy
- Start a claim
Go paperless with MetLife eDelivery!
If you're a MetLife client, get online access to prospectuses and other information you'd otherwise receive by mail. It takes only minutes to enroll in MetLife eDelivery®.