• Online using our QuickPay website for contracts ending in UT, MT, MLU and MLV.
• If you would like to mail your payment, please send your payment to the address listed on your most recent statement.

If you need additional information regarding making a payment and your policy ends with UT, MT, MLU or MLV, you can contact us at 1-800-638-5000. For all other policies please contact 1-833-642-1007.

• Check with your financial institution to find out whether it can arrange an electronic payment, so that it can send the payment automatically to your MetLife company.
• For other options available or changing your frequency of payment that includes a way that may enable you to make the payment electronically, contact our call center at 1-800-638-5000 if your policy ends in UT, MT, MLU or MLV. For all other policies please contact 1-833-642-1007.
• For customers in Maryland, visit https://insurance.maryland.gov/Pages/newscenter/NewsDetails.aspx?NR=2021294 for more information. 

Visit our Life Insurance Claims page to start the process online. You can also contact our call center at 1-800-638-5000 if your policy ends in UT, MT, MLU or MLV. For all other policies please contact 1-833-642-1007.

You can change your address and/or phone number through the MetOnline servicing site. Watch this video to see how easy it is.

Providing us with your updated information helps us to keep you informed about the status of your policies. If you don’t have time to register for MetOnline today, you can complete our Online Change of Address Form.

For contracts with correspondence available online¹, you can now view and print statements by logging into your online account and selecting option to view documents.

Access your online account and select the option to view your automatic payment information.

Credit card payments by phone are currently unavailable. Online payments from your bank account are available for some products. For products that offer this option, payments can be made via your online account or our QuickPay website.¹

For contracts that are available online, you can now view and print tax statements by logging into your online account and selecting option to view documents.

You can contact your financial professional with any questions. Alternatively, life insurance policyholders can call us with questions at 1-800-638-5000 or log in to your account online.