Pensions Participant Center

Your company is transferring the responsibility for the payment of your Defined Benefit Plan's pension benefits to us. A MetLife insurance company¹ will issue an annuity to your company, and we will become responsible for guaranteeing your benefit, making payments to you, and providing all services related to your Defined Benefit Plan’s benefits.²

Yes, MetLife will provide you with an insurance certificate describing your benefits, along with the information we have for you.

You’ll receive an insurance certificate from the MetLife insurance company issuing the annuity¹ once we have received all of the necessary information from your company. We ask for your patience during this process. We will be happy to answer your questions along the way.

There will not be any changes to your benefits. The MetLife insurance company issuing the annuity¹ will now be providing services related to your annuity benefit. You will receive your retirement payment in the same timeframe and in the same manner as you have in the past.

No, we are working with your company to make sure we have all the necessary information to get you your first payment on time. We will contact you if any additional information is needed.

Once your information has been transferred to us you are able to get estimates on the MyBenefits website. Our Customer Service Consultants are also available to help. You may contact one of our Customer Service Consultants at 1-800-638-5656 Monday through Friday, 8:00 AM-9:00 PM Eastern Time.

The MetLife family of companies is a leading global provider of insurance, annuities, and employee benefit programs. For over 145 years, the MetLife family of companies has been a leading provider of insurance and financial services throughout the United States, as well as the Latin America, Europe, and Asia Pacific regions.

For detailed ratings information, please see the company profile section on our website at https://www.metlife.com/about/corporate-profile/ratings/index.html

Insurance companies are generally regulated by state governments and are required to maintain enough capital to satisfy their financial obligations to their policyholders. 

Visit https://www.metlife.com/about/index.html

You can contact one of our Customer Service Consultants at 1-800-638-5656 Monday through Friday, 8:00 AM-9:00 PM Eastern Time.

You may also access our "MyBenefits" Portal, which allows you to download forms and provides other self service options.

Access MyBenefits at http://mybenefits.metlife.com/retirementincome

Log on and follow the instructions on the website to register. 

IMPORTANT: If your company is still transitioning your pension to us, you may not be able to access your account information. Please try again later.

A defined benefit group annuity is a type of insurance contract issued by an insurance company to a tax-qualified retirement plan, which guarantees payments to the annuitants covered under the contract for life or a set period of time, depending on the type of annuity.²

Straight Life Annuity benefits are payable for the primary annuitant's lifetime only. Upon the annuitant's death, no benefits will be paid to a spouse or beneficiaries.

In a Term Certain and Life Annuity, benefits are paid to the primary annuitant during his/her lifetime and are guaranteed for a specific period. If the annuitant dies before the end of the guaranteed period of payments, the remaining guaranteed payments will be paid to the annuitant's beneficiary. If an annuitant’s beneficiary dies before the minimum number of payments have been made, the commuted value of the remaining payments will be paid to the beneficiary's estate. If the annuitant dies after the guarantee period has ended and has received all guaranteed payments, no payments will be made to a beneficiary.²

In a Modified Cash Refund Life Annuity, payments will be made to the annuitant for the annuitant's lifetime. The annuitant is guaranteed to receive the total of his/her contributions and interest back in the form of annuity payments. If the annuitant dies before receiving the full amount of his/her contributions and interest, his/her beneficiary will receive the amount of any remaining contributions and interest.²

In a Joint and Survivor Annuity, benefits are payable as long as either the primary or joint annuitant is alive. When the primary annuitant dies, the joint annuitant, if living, will receive a percentage of the original payment amount for his/her lifetime. If an annuitant elects this type of benefit, the person named as joint annuitant cannot be changed after the benefit begins.

Under this option, an annuitant receives a one-time payment instead of periodic payments. No other benefits will be payable to the annuitant. The benefit amount may consist of both before-tax employer and after-tax employee contributions.