Help and Contact

Access Your Account

Access your MetLife Financial Freedom Select Account

Visit online.metlife.com or call 1-833-642-1008. Customer service representatives are available Monday through Friday from 9:00 a.m. to 7:00 p.m. (Eastern Time).
 

Access Your Mutual Fund Select Portfolios Account

To help monitor and manage your account, you can obtain information and make transactions virtually 24 hours a day, 7 days a week.** You may access your account in the following ways:

Website: To access your account online, please go to mlr.metlife.com.

You will need to enter your USERNAME and PASSWORD when prompted.

• Get an overview of your account and statements
• View educational content and retirement planning tools
• Check out your funding options and investment performance
• Rebalance, make transfers or change the allocation of future contributions
• Name or update your beneficiary information
• Opt in to receive paperless, electronic statement delivery

Mobile App: Conveniently access your retirement account on-the-go with any mobile device and have the same capabilities and resources as you would if you were using your desktop computer. Just download the MetLife Retirement app from your favorite app store and log on using the same username and password you use for the website at mlr.metlife.com.

Voice Response System: 800-543-2520

To access your account, you will need to enter your Social Security Number and PIN when prompted.

• Make transfers
• Review account information
• Initiate select transactions

Participant Service Center representatives are also available Monday through Friday from 8:00 a.m. to 10:00 p.m. or Saturdays from 9:00 a.m. to 5:30 p.m. (Eastern Time) to assist you with questions about general account information, updates and transactions such as balances, funding options, beneficiary changes, and status of requests.